Introducing

SPHERE : Industry-first Generative AI-powered Multimodal ChatGPT-like AI Assistant for Banks and Credit Unions

“At UCU, interface.ai's Sphere, a multimodal ChatGPT-like AI Assistant, replaces 14-15 applications, enhancing our frontline operations' efficiency by 10x.”

Estela Nagahashi

EVP, Chief Operating Officer, University Credit Union

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Intelligent Virtual Assistant for Banks & Credit Unions

“From our evaluation, it is clear that, interface.ai is far ahead of even the second-best vendor operating in the Intelligent Virtual Assistant space for Banks and Credit Unions”

Dr. David Tuyo

President & CEO, University Credit Union

Voice-based biometrics & Caller-id Authentication

We are introducing the most advanced voice-based biometrics and caller-id solutions on our award-winning AI-powered Phone Banking solution.

Intelligent Virtual Assistant for Banks & Credit Unions

“Couple of years ago, we evaluated AI for our call center. But the technology wasn’t ready yet. interface.ai’s product maturity, expertise, and roadmap makes it a compelling proposition now”

Carolyn Jordan

Senior Vice President, Remote Services & Member Development of Neighborhood Credit Union.

Demo of Interface.ai's Award Winning AI Call Center

“Watch the demo of interface.ai’s award-winning AI Call Center that is helping financial institutions across the nation transform their call centers from a cost to a revenue center.”

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Awards

Serving 100s of Banks and Credit Unions

“One Conversational AI Brain Enterprise-Wide”

Powering 60+ AI Solutions Tailored for Banks and Credit Unions

Improve Operational Efficiency

Optimize call center operations by automating processes and eliminating manual efforts

Improve Customer & Employee Experience

Offer intelligent interactions, real-time guidance, and efficient access to information & task completion

Increase Earnings

Personalize recommendations and support to all prospects & customers

Proven Banking Domain Expertise to Deliver Impact from Day One
Neighborhood Credit Union
“Our call handling rates increased from 50% to 90% within 2 days of Nick's deployment, which has allowed our agents to focus more on high quality work along with enhancing our member satisfaction levels.”
51%+
call automation
43K+
hours member wait time avoided
$4.4M
operational cost savings
Allegacy Federal Credit Union
“interface.ai's Intelligent Virtual Assistant is enabling us to handle call volumes, abandonment rates, and call wait times while providing 24/7 member support, freeing staff for revenue generation and deepening member relationships.”
52%+
of live chats are automated monthly
41%+
of the calls are automated monthly
24x7
Member Support

Experience Results-Driven Success with interface.ai's Performance-Based Pricing

interface.ai is the sole industry vendor providing 'Pay-for-Performance' pricing with advanced integrations and enhanced questions for seamless automation, all included in the cost.

interface.ai Selected as Exclusive Partner by Industry Leaders

Industry giants Allied Solutions and CUNA Strategic Services chose interface.ai as their exclusive partner, marking our standout position in AI solutions after thorough evaluations.

Out-of-the Box Integrations with all the Major Banking Systems

A Platform Built to Enable the Finest Banking Experiences

Banking DNA

Built by experts who have served financial institutions for decades

Deep Domain Expertise

Extensive knowledge base developed by processing millions of domain specific conversations daily

Extensive Out-of-the-Box Capabilities

Readily available solutions for every step of the customer journey

Collective Learning

Learning occurs across multiple implementations to be able to answer questions that are not asked by customers yet

Omnichannel

Seamless customer experience across all channels

Banking Specific LLM Model

Achieve 90%-95% NLU accuracy on day 1

Multi-lingual

Supports over 100 languages to help you serve local immigrant families

Built For Scale

Built to process millions of conversations every second